Information disclosure for regulatory purposes



Main characteristics of capital instruments (in Russian)
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Protection of labor (in Russian)
Summary of the results of the special assessment of working conditions. Part 1
List of measures to improve conditions and labor protection.Part 1
Summary of the results of the special assessment of working conditions. Part 2
List of measures to improve conditions and labor protection. Part 2

FATCA criteria (in Russian)
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Information about maximum deposit rates for individuals (in Russian)
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Data protection policy (in Russian)
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Supervisory Authority

Banking supervision: Central Bank of the Russian Federation
Call Centre tel.: 8-800-250-40-72, +7 (495) 771–91–00

Consumer protection in financial sector: Service on consumer protection and ensuring availability of financial services of the Bank of Russia supervises. An appeal about violation of the law of the Russian Federation and the rights protected by the law and the interests of private persons or legal entities by actions (inaction) of credit institution can be sent for consideration to the Bank of Russia through Internet reception (www.cbr.ru/Интернет-приемная).

Auditor

ZAO Deloitte & Touche CIS
125047 Moscow, Russia
Tel. +7 (495) 787–06–00
Fax +7 (495) 787–06–01
Website: Deloitte & Touche CIS
Date of the previous audit: March 2018